Blog
Long-form takes on hiring, retention and building teams in travel and hospitality tech.
MarketFrom Chatbot to Copilot: How Back-Office AI Is Rewriting Travel Tech Org Charts
AI in travel is quietly moving from traveller-facing novelty to operational backbone. That shift is reshaping role profiles, org charts and what technical leaders cost.
MarketAgentic Commerce Arrives in Travel: The Teams Built to Search, Assemble and Transact
AI in travel is moving from chatbots to agents that book. The organisational and hiring consequences of that shift are larger than the technology itself.
MarketWhen the Buyer Is a Bot: How Agentic Commerce Is Redrawing Travel Tech Org Charts
Travel platforms are starting to treat AI agents as a distribution channel and an API consumer in their own right. That changes who you hire, and where technical leadership sits.
MarketMaking AI Boring: How the Move to Data Ops Is Rewriting Travel Tech Org Charts
The competitive edge in travel tech has shifted from guest-facing AI to clean inventory, mapping and reliable automation. Here's what that means for who you hire.
Hiring trendsAI, Distribution, and the New Talent Battlefield: Travel Tech Hiring Trends for 2026
Travel tech's 2026 hiring battlefield is defined by AI-native platforms, rewritten distribution and a scramble for data engineering talent.
Hiring trendsAI Agents in Travel Tech: What They Mean for Hiring in 2026
AI agents are moving from experiment to core product in travel tech and reshaping the roles founders and hiring managers need to fill in 2026.
Hiring trendsAI Talent Is Reshaping Travel Tech Hiring in 2026
AI has become a core operational capability across travel and hospitality and it is changing which roles companies hire for and how they pay.
Hiring trendsHow AI Is Transforming Holiday Bookings in Travel and Hospitality
AI now drives how travellers research and book holidays through personalised recommendations and dynamic pricing reshaping travel tech hiring.
MarketA Year of Execution, Resilience and Maturing Travel Technology
2025 was a year of delivery over disruption as travel and hospitality tech leaders prized operational resilience and reliable execution at scale.
MarketFrom Conference Insight to Action Across Travel and Hospitality Technology
After WTM London travel and hospitality tech leaders turned discussion into delivery with prioritised roadmaps and disciplined operational planning.
MarketWTM London Brings Strategy, Sustainability and Technology into Sharper Focus
WTM London brought strategy, sustainability and technology into sharper focus as the industry shifted from vision to execution after peak season.
MarketPost‑Peak Reflections Reset Travel and Hospitality Technology Priorities
As peak demand eased September gave travel and hospitality tech leaders space to assess performance and recalibrate priorities for the year ahead.